Online policies

Privacy and security

Whether at the branch, online, or an ATM, we help you bank safely and protect your personal information.

Student smiling in hallway holding backpack straps

Privacy

We are committed to protecting your privacy and safeguarding your personal and financial information.

A hand holding a debit card above a payment terminal for a contactless transaction

Fraud awareness

As scams and fraud tactics evolve, staying informed is the best defence. Learn how to recognize potential scams.

Older man sits on a sofa talking on the phone and using a laptop

How we protect you

We take many precautions to protect your online accounts to ensure your information remains safe.

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Protect yourself

Learn how to protect your personal and financial information from fraud, identity theft, and online threats.

Have questions about online security?

Visit our Help page for answers to frequently asked questions.

Open a business account

If you’re new to Creative Arts Financial, book a virtual appointment to get started on your membership application.

Already a member? Contact us to open a new account.

Become a business member

If you’re new to Creative Arts Financial, book a virtual appointment to get started on your membership application.

You can also apply online through our self‑serve platform, powered by FirstOntario Credit Union. Select Creative Arts in the Preferred branch drop‑down.

Become a member

If you’re new to Creative Arts Financial, book a virtual appointment or complete your membership application online.

Business U.S. Dollar Investment Savings account

Balance

Rate*

Balance

All balances

Rate*

0.20%

* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
Business Savings account

Balance

Rate*

Balance

$0 – $100,000.00

Rate*

1.55%

Balance

$100,000.01 – $250,000.00

Rate*

1.60%

Balance

$250,000.01 – $500,000.00

Rate*

1.70%

Balance

$500,000.01 – $750,000.00

Rate*

1.80%

Balance

$750,000.01 – $1,000,000.00

Rate*

1.90%

Balance

$1,000,000.01 – $2,500,000.00

Rate*

2.00%

Balance

$2,500,000.01+

Rate*

2.10%

* Per annum rate. Rate and terms subject to change without notice. Conditions apply.

Open an account

If you’re new to Creative Arts Financial, book a virtual appointment or complete your membership application online.

Already a member? Log in to online banking.

Creative Arts Financial is closed on the following days

Wednesday, July 1, 2026 Canada Day
Monday, August 3, 2026 Civic Holiday
Monday, September 7, 2026 Labour Day
Wednesday, September 30, 2026 National Day for Truth and Reconciliation*
Monday, October 12, 2026 Thanksgiving Day
Wednesday, November 11, 2026 Remembrance Day*
Thursday, December 24, 2026 Christmas Eve**
Friday, December 25, 2026 Christmas Day
Monday, December 28, 2026 Observation of Boxing Day*
Thursday, December 31, 2026 New Year's Eve**
Friday, January 1, 2027 New Year's Day 2027
* Member Service Centre, Member Solutions Team and Personal Assisted Tellers will be available from 8 a.m. to 5 p.m. ** On December 24 and December 31, branches will close at 1 p.m. Our Member Service Centre and Personal Assisted Teller services will be available from 7 a.m. to 4 p.m. and the Member Solutions Team can be reached from 8 a.m. to 4 p.m.
U.S. Dollar Investment Savings account

Balance

Rate*

Balance

All balances

Rate*

0.15%

* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
Daily Interest Savings account for seniors (60+)

Balance

Rate*

Balance

$0 – $1,000.00

Rate*

0.05%

Balance

$1,000.01 – $5,000.00

Rate*

0.05%

Balance

$5,000.01 – $10,000.00

Rate*

0.05%

Balance

$10,000.01+

Rate*

0.05%

* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
Investment Savings account

Account options

Rate*

Account options

Non-registered savings

Rate*

0.30%

Account options

TFSA investment savings

Rate*

0.60%

Account options

FHSA investment savings

Rate*

3.20%

Account options

RRSP investment savings

Rate*

0.05%

Account options

RRIF investment savings

Rate*

0.05%

* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
Daily Interest Savings account

Balance

Rate*

Balance

$0 – $1,000.00

Rate*

0.05%

Balance

$1,000.01 – $5,000.00

Rate*

0.05%

Balance

$5,000.01 – $10,000.00

Rate*

0.05%

Balance

$10,000.01+

Rate*

0.05%

* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
High Interest eSavings account

Balance

Rate*

Balance

$0 – $100,000.00

Rate*

0.60%

Balance

$100,000.01 – $200,000.00

Rate*

0.75%

Balance

$200,000.01+

Rate*

0.80%

* Per annum rate. Rate and terms subject to change without notice. Conditions apply.apply.