Labour Day closure

Please note that we will be closed on September 7 for Labour Day.

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Digital improvements are coming soon!

Our Creative Arts Financial mobile app and online banking platform will be here in November.

We’re getting ready to deliver a newly branded and updated online banking and mobile app – exclusive to Creative Arts Financial members. Picture a secure, simple, reliable and enjoyable experience, catered to you.

The transition to the new Creative Arts Financial online banking platform and mobile app will take place in November. You can continue to use the FirstOntario versions until that time. You’ll be notified in advance via email before you are transitioned.

Website and mobile app design showcase.

Make sure your contact information is up to date

You’ll need a unique email address and phone number (that match what we have in your file) to ensure you receive important updates and to access your accounts online.

You can make changes now in online banking:
Log in to online banking. Look for Profile and Settings and Change Contact Information. This feature is not available on our mobile app, but our Member Service Centre can also make any updates for you.

Contact us

After the transition: What does this mean for you?

  • You’ll access your accounts through Creative Arts Financial’s updated online banking platform and mobile app using the new email log in process.
  • You’ll need to download the Creative Arts Financial mobile app from the App Store or Google Play.
  • The first time you log in, you’ll need to register with your email address, create a new password and set up 2-step verification.
  • Enjoy exploring your new user experience. You’ll see all the tools you’ve come to count on, wrapped in a sleeker look, with a few exciting surprises to try out including more self-serve options.

Details about your specific transition date will be emailed directly to you. If you need help updating your information or have questions about the transition, please contact our Member Service Centre at 1-866-800-2787.

FAQs

Still have questions?

If you have any questions or concerns, contact our Member Service Centre.

Contact us

Not a member yet? It’s easy to open your first account with us.

Become a member

Open a business account

If you’re new to Creative Arts Financial, book a virtual appointment to get started on your membership application.

Book an appointment

Already a member? Contact us to open a new account.

Become a business member

If you’re new to Creative Arts Financial, book a virtual appointment to get started on your membership application.

Book an appointment

You can also apply online through our self‑serve platform, powered by FirstOntario Credit Union. Select Creative Arts in the Preferred branch drop‑down.

Become a member

If you’re new to Creative Arts Financial, book a virtual appointment or complete your membership application online.

Book an appointment
Business U.S. Dollar Investment Savings account

Balance
Rate*

Balance

All balances
Rate*

0.20%
* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
Business Savings account

Balance
Rate*

Balance

$0 – $100,000.00
Rate*

1.55%

Balance

$100,000.01 – $250,000.00
Rate*

1.60%

Balance

$250,000.01 – $500,000.00
Rate*

1.70%

Balance

$500,000.01 – $750,000.00
Rate*

1.80%

Balance

$750,000.01 – $1,000,000.00
Rate*

1.90%

Balance

$1,000,000.01 – $2,500,000.00
Rate*

2.00%

Balance

$2,500,000.01+
Rate*

2.10%
* Per annum rate. Rate and terms subject to change without notice. Conditions apply.

Open an account

If you’re new to Creative Arts Financial, book a virtual appointment or complete your membership application online.

Book an appointment

Already a member? Log in to online banking.

Creative Arts Financial is closed on the following days

Monday, September 7, 2026 Labour Day
Wednesday, September 30, 2026 National Day for Truth and Reconciliation*
Monday, October 12, 2026 Thanksgiving Day
Wednesday, November 11, 2026 Remembrance Day*
Thursday, December 24, 2026 Christmas Eve**
Friday, December 25, 2026 Christmas Day
Monday, December 28, 2026 Observation of Boxing Day*
Thursday, December 31, 2026 New Year's Eve**
Friday, January 1, 2027 New Year's Day 2027
* Member Service Centre, Member Solutions Team and Personal Assisted Tellers will be available from 8 a.m. to 5 p.m. ** On December 24 and December 31, branches will close at 1 p.m. Our Member Service Centre and Personal Assisted Teller services will be available from 7 a.m. to 4 p.m. and the Member Solutions Team can be reached from 8 a.m. to 4 p.m.
U.S. Dollar Investment Savings account

Balance
Rate*

Balance

All balances
Rate*

0.15%
* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
Daily Interest Savings account for seniors (60+)

Balance
Rate*

Balance

$0 – $1,000.00
Rate*

0.05%

Balance

$1,000.01 – $5,000.00
Rate*

0.05%

Balance

$5,000.01 – $10,000.00
Rate*

0.05%

Balance

$10,000.01+
Rate*

0.05%
* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
Investment Savings account

Account options
Rate*

Account options

Non-registered savings
Rate*

0.30%

Account options

TFSA investment savings
Rate*

0.60%

Account options

FHSA investment savings
Rate*

3.20%

Account options

RRSP investment savings
Rate*

0.05%

Account options

RRIF investment savings
Rate*

0.05%
* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
Daily Interest Savings account

Balance
Rate*

Balance

$0 – $1,000.00
Rate*

0.05%

Balance

$1,000.01 – $5,000.00
Rate*

0.05%

Balance

$5,000.01 – $10,000.00
Rate*

0.05%

Balance

$10,000.01+
Rate*

0.05%
* Per annum rate. Rate and terms subject to change without notice. Conditions apply.
High Interest eSavings account

Balance
Rate*

Balance

$0 – $100,000.00
Rate*

0.60%

Balance

$100,000.01 – $200,000.00
Rate*

0.75%

Balance

$200,000.01+
Rate*

0.80%
* Per annum rate. Rate and terms subject to change without notice. Conditions apply.apply.